Duluth Auto Repair

The staff was nice and friendly. Mechanic diagnosed my check engine light in a timely matter. I was given a quote and my car was repaired in about 2 to 3 hours. I highly recommend Alex Mercedes& BMW service to others.

Alex Automotive is an a league of their own! In a business which is rampant with perception of questionable practices, Alex Automotive is a breath of fresh air! They are honest, trustworthy and dependable! They believe in the value of a customer relationship and go out of their way to ensure satisfaction! I whole heartedly recommend them to anyone!

I just purchased my first car here on Tuesday and I am so glad that I did. Both Steve and Alex were so helpful and kind. I had the best experience here and am so thankful that I had them to walk me through things and make me feel comfortable. I am so in love with my new car, it’s not what they usually sell but it’s exactly what I was looking for and I was just at the right place at the right time. Thank you guys so much!! I will tell everyone how wonderful you are!

This is a top notch business. They are always professional. They do a great job. They are trustworthy and Matthew is such a respectful, and courteous young man. He is truly a class act. I would highly recommend this business.

I took my 2014 mercedes benz e350 to repair the air conditioning. It was diagnosed and repaired the same day. This is a top notch establishment front to back. I traveled all the way from the other side of Gwinnett and was not disappointed! I am completely satisfied with level of expertise and professionalism and honesty. This is better than going to the dealership. Additionally, his pre-owned vehicles are amazing! All price ranges.

Thank you Alex and Matthew for getting my car fixed and on the road again. I made the mistake of taking it to a repair shop trying to save some money and they completely mis diagnosed my car and told me I needed a new motor and charged me several thousand dollars and it would barely run when I picked it up. My friend recommended Alex Automotive and I took it there. Matthew was very helpful and courteous and reassured me they could get me back on the road. The Tech did the diagnostic and Matthew walked me through the process of the repair. They fixed the mess the other shop screwed up an fixed the real problem. I had to take it back because the engine light came back on and Alex got that fixed for me. Folks, take your Benz to Alex Automotive, they know their stuff. They are honest, courteous, walked me through every step of my repair. Alex Automotive has my business from now on. Thanks again Alex and Matthew!

Alex Automotive is a business I can always trust to do a great job on servicing each Mercedes I have ever owned. I now travel a longer distance, but the trip is definitely worth it. Great customer service with fair pricing. Thank you!

Always good service and attention.