Duluth Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM
5

Excellent communications to set expectations and very professional expertise to solve the complex issues in computerized cars!

Thank you Jose for your great feedback! We are thrilled to hear about your positive experience at our shop! We take pride in providing excellent customer service and expert car repairs. If you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future. -Your Team at Alex Automotive

- Alex Automotive
5

(10/10) – Steve is incredible. I spent months searching for the right sports car. I bounced back and forth between so many different options—everything from front-engine grand tourers like the Lexus LC500 and Jaguar F-Type to track-focused cars like the Corvette C7 Z06, and BMW M2. Ultimately, I realized nothing compares to the mid-engine dynamics of a Porsche, which led me to the 981 Boxster, Black Edition. Buying a specialized Porsche out-of-state can naturally make anyone nervous, but from the very first minute I spoke with Steve, I knew he was a stand-up guy. He was the total opposite of every other dealer I had spoken to, and I could immediately tell that he cared about his clients. He wouldn't even take a deposit from me insisting that he would take my word, which to me, meant everything. Steve made the cross-country purchase completely seamless: *Total Transparency: He actually encouraged a pre-purchase inspection so I had 100% peace of mind before signing anything. *Logistics Support: He personally helped me coordinate enclosed transportation to get the Boxster safely from GA to NY. *Constant Communication: He kept me updated every single step of the way without any sales pressure. The real test of a car dealer's character isn’t just how they treat you during the sale, it's how they handle things after money changes hands. Even though the vehicle was sold as-is, when we both discovered a pre-existing water leak had fried the audio amplifier right after delivery, Steve stepped up immediately. He covered the entire shop repair bill to dry out the vehicle and install a brand-new sound system, no questions asked. In a world full of shady car transactions, Steve is a rare breed; an honest, honorable guy who stands behind his word 100%. I feel very fortunate to have found him, and I genuinely look forward to shaking his hand in-person one day. Truly, thank you so much for helping me make my dream of owning a vehicle like this come true. If you're looking for a stress-free buying experience with someone you can trust wholeheartedly, buy from Steve and Alex Automotive!

Hi Suleman, we're thrilled to hear about your incredible experience with Steve! It's wonderful to know that you appreciated his honesty, transparency, and exceptional customer service throughout the entire process. We take pride in providing a stress-free buying experience with a personal touch. Whenever you're ready to shake hands in person, we'll be here to welcome you. If you have any questions or need further assistance, please don't hesitate to reach out. - Your Team at Alex Automotive

- Alex Automotive
5

Alex Automotive sales person was very professional and show very good customer service I was truly impressed and will use this dealership to purchase a car again thanks for your service

Thank you for the kind words, James! We're thrilled to hear about your positive experience at Alex Automotive! Providing exceptional customer service is at the top of our priority list, so we're happy to hear that our team delivered. If you have any further questions or need assistance in the future, please feel free to reach out to us at [email protected]. We look forward to serving you again soon! -Your Team at Alex Automotive

- Alex Automotive
5

Great experience with Alex Automotive. Very professional and knowledgeable team. The repair was completed promptly and everything was done properly. They clearly have great experience working with Mercedes vehicles and know these cars very well. I am very satisfied with the service and would gladly return in the future. Thank you! Sebastian

Sebastian, thank you for choosing Alex Automotive for your Mercedes. Our team is delighted to hear about your fantastic experience! It's our mission to provide professional and efficient service to all our customers. We look forward to helping you in the future. If you have any further questions or need assistance, please don't hesitate to contact us at [email protected]. -Your Team at Alex Automotive.

- Alex Automotive
5

Steve, Alex & Matthew have been GREAT to work with. In the past 7 weeks I’ve purchased two vehicles from them & the experience has been amazing. I would highly recommend them for your next car purchase or car repair.

Thank you Rob for your kind words! We are thrilled to hear that you've had an amazing experience with our team. We take pride in providing exceptional service and we're glad to know you would recommend us. If there's anything else we can do for you, please don't hesitate to reach out. -Your Team at Alex Automotive

- Alex Automotive
5

Worked with Steve in a cross state purchase. He did a great job, straight forward, and made sure my car got to me safe and sound. Would work with them again in the future.

Omar, thank you for choosing Alex Automotive for your cross-state car purchase. We are delighted to hear that Steve provided you with a seamless and secure experience. It's wonderful to know that you would work with us again. If you have any questions or need assistance in the future, please don't hesitate to reach out to us at [email protected]. -Your Team at Alex Automotive

- Alex Automotive
5

My first visit and will return to have X5 serviced. Thank you!

Thank you for trusting us with your X5, ACI! We're thrilled to hear that you had a great first visit and we look forward to taking care of your vehicle in the future. If you have any questions or need to schedule an appointment, please don't hesitate to reach out to us at [email protected]. -Your Team at Alex Automotive

- Alex Automotive
5

(Translated by Google) All five questions have been resolved. Thank you so much! (Original) 所有五项问题都解决了,非常感谢!

Thank you Jun for your 5-star review! We're thrilled to hear that all of your questions were resolved. If you have any more, don't hesitate to reach out to us at [email protected]. We're here to help! -Your Team at Alex Automotive

- Alex Automotive
5

Alex Automotive is the absolute best. Very detailed in explaining my Mercedes C300 repairs.

Harry, thank you for trusting us with your Mercedes C300. We take pride in providing detailed explanations of repairs to ensure your complete understanding. If you have any further questions or need our assistance, please don't hesitate to reach out. -Your Team at Alex Automotive

- Alex Automotive
5

Alex Automotive is the absolute best. Very detailed in explaining to me the repairs needed for my Mercedes C300.

Dear Harry, thank you for your kind words! We are delighted to hear that you had such a great experience at our shop. Providing detailed explanations and top-notch service is what we strive for. If you have any further questions or need assistance, please don't hesitate to reach out. We are here to help! -Your Team at Alex Automotive

- Alex Automotive
Alex Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Alex Automotive (770) 497-0585 if you have any issues in accessing any area of our website.