I searched for a Porche 911 4S or Turbo for about 2 months. I dealt with two other cars (dealerships/salesmen) but backed out after finding several false statements regarding the cars they were selling. My initial contacts with Steve were jaded by my past negative experiences but the longer we interacted the more confortable I became and soon realized that what he told me were only truths. As we proceded through the process he was very responsive and accomidating in providing me with any information requested. At one point I was given some misinformation by a Porche mechanic about the Rev report he provied and rather than being indignant he said he didn't agree but I should proceed how I felt most comfortable. After seeking other opinions I found his opinion was correct and the mechanics to be wrong. We found a few small items on the PPI and he agreed to have them fixed. He arranged transportation iniatially but at the last minute the truck cancelled. I then foud a trucking company but did not know how to evaluate them. Steve volunteered to checked into them for me and determine if they were a reputible company based on their reviews, their transport trucks and their insurance carrier and policy coverage. He came in on that Sunday (his only day off when the dealership is closed) to meet the truck and review the paperwork prior to releasing the car. Service AFTER the sale and something I didn't expect but he offered freely. I've never purchased a car withoug seeing and driving it so was apprehinsive of this process. I would highly recommend Steve and Alex Automotive to anyone seeking a car. I got a beautiful 2008 Turbo and am enjoying it more than I anticipated.
The whole service department was great in getting my car repaired. They provided a quote up front in a timely manner. I would work with Alex Atomotive in the future.
Excellent service with the highest level of integrity!
Thank you so much for the 5 star review! It has been an absolute pleasure to service your cars for so many years. We look forward to seeing you again soon.
Great
Thanks for the wonderful customer service! 😊
You are so very welcome. We appreciate you trusting us to service your BMW. We look forward to seeing you again in the future.
The customer service at Alex Automotive was exemplary! Mike and his team went above and beyond. I will definitely go back to Alex Automotive and highly recommend them.